Managing the Change Process:

A 1-day Course for a structured & controlled approach to managing the Continuous Improvement Process

This Programme is intended for organisations that are implementing, or moving towards, Continuous Improvement / Total Quality Management. 

It explains a structured approach to running successful Improvement Projects and is designed to be used by those setting up and running Quality and Process Improvement Projects.

AIM & OBJECTIVES

In the past, projects have been the responsibility of Project Managers, but now, anyone can expect to be involved in one, or be asked to lead one.  This Programme sets out to provide a straightforward and proven 5-stage approach to running successful improvement projects, together with guidance on how to set-up, manage and control them.  The approach is applicable to typical Quality and Process Improvement Projects as well as Quality Circles.

In today's customer-focused, team-based organisations, projects are becoming a way of life and there is a need for a structured but practical approach which staff at all levels can follow to help them achieve tangible benefits.

You will learn through discussion, exercises, examples and case studies an understanding of the techniques and methods available and how to apply them.

WHO SHOULD ATTEND?

Managers, Trainers and Improvement Facilitators as well as all staff who will lead or participate in Continuous Improvement Groups, Steering Groups, etc.

PROGRAMME

The topics of a typical programme would include...

1. Plan-Do-Check-Amend [P-D-C-A] Cycle of Continuous Improvement

2. Project Selection 

3. Setting Up A Project

4. The 5-Stage Project Approach

5. Planning Meetings and Reporting Progress

6. Project Control

7. Managing Project Costs

The programme provides a step-by-step guide to the 5-Stage Project Approach and explains how to set up and manage a project.  Each of the modules includes descriptions of what to do, why and when to use it and examples.

LOCATION & DURATION

The standard Programme is of 7 hours duration and is usually delivered in-company.