The Change Process:

Quality Systems, Change Management, Continuous Improvement are all now coalescing and de GRANDISON offers a number of Programmes which highlight the cross-linking of these topics.  

• Managing the Change Process: The key to Continuous Improvement - a structured approach to running successful Quality or Process Improvement Projects.

• Changing the Culture: To systematically make the cultural changes necessary for successful introduction of Continuous Improvement.

• Leadership Training for Managers: Core skills for team leaders.

• Teamwork & Team Building: Effective teamwork is essential to the success of Continuous Improvement groups. 

• Business Process Re-Design: To design, operate and continuously improve work processes.

• Performance Measures: The tools to measure the right things, to use the appropriate measurement methods and to interpret and respond quickly and effectively.

• The EFQM Business Excellence Model: A recognised model for the Self-Assessment of a Total Quality System.